We are looking for a detail-oriented and professional Collections Specialist to manage outstanding accounts and ensure timely payment from customers. The ideal candidate has excellent communication and negotiation skills, can handle difficult conversations professionally, and maintains accurate payment records.

Qualifications:

• Previous experience in collections, accounts receivable, customer service, or a related role is preferred.
• Strong verbal and written communication skills.
• Excellent negotiation and problem-solving abilities.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Experience with CRM, billing, or accounting software is a plus.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple accounts efficiently.

Preferred Skills:

• Professional phone etiquette.
• Ability to remain calm and courteous during difficult conversations.
• Time management and multitasking skills.
• Goal-oriented with the ability to meet collection targets.