We are seeking an experienced Accounts Receivable & Tenant Relations Specialist to manage tenant accounts, collections, and customer service within a property management environment. The ideal candidate is organized, professional, and experienced with QuickBooks and Excel.

Key Responsibilities

• Manage Accounts Receivable (A/R) and monitor outstanding tenant balances.
• Process rent payments and maintain accurate tenant account records.
• Follow up on past-due accounts and coordinate payment arrangements.
• Communicate with tenants regarding billing inquiries, account balances, and payment issues.
• Maintain positive tenant relations through professional and timely communication.
• Reconcile tenant ledgers and resolve account discrepancies.
• Generate A/R reports and assist with collections tracking.
• Update and maintain financial records using QuickBooks and Excel.

Qualifications

• Experience in Accounts Receivable and collections.
• Experience working with tenant relations or property management.
• Proficiency in QuickBooks and Microsoft Excel.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational abilities.
• Ability to handle sensitive financial matters professionally and confidentially.
• Property management or real estate experience is a plus.